Scope of Services

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STAFFING PLAN
Lehigh Valley Hospital – Pocono Laboratory located at 206 East Brown Street, East Stroudsburg is staffed 24 hours a day, seven days a week to meet the needs of all inpatient and out patient service areas.

OUT PATIENT SERVICES

Patient Service Centers
Lehigh Valley Hospital – Pocono Laboratory operates four patient service centers:

  • The Lehigh Valley Hospital – Pocono Ambulatory Testing Center (ATC) is located at the Medical Center (206 East Brown Street, East Stroudsburg) and is adjacent to the Patient Registration Area on the 1st floor. Personnel collect blood and urine specimens from patients of all ages and perform EKG services. Hours of operation are 6:00 a.m. to 6:00 p.m. Monday through Friday and 6:00 a.m. to 2:30 p.m. Saturday. This facility is closed on holidays. Phone: 570-476-3371 and Fax: 570-421-7762
  • The 447 Patient Service Center is located at the 447 Office Plaza, 500 Plaza Court, East Stroudsburg. Personnel collect blood and urine specimens from patients of all ages and perform EKG services. Hours of operation are 7:00 a.m. through 4:45 p.m. Monday through Friday, excluding holidays. Phone: 570-476-3597.
  • The Pocono Ambulatory Surgery Patient Service Center is located at 1 Veterans Plaza, Storm Street, Stroudsburg. Personnel collect blood and urine specimens from patients of all ages and perform EKG services. Hours of operation are 9:00 a.m. through 3:00 p.m. Monday through Friday, excluding holidays. Phone: 570-426-2624.
  • Mt. Pocono Patient Service Center is located at the Mountain Healthcare Center, Rt 611 (across from the airport) in Tobyhanna. Personnel collect blood and urine specimens from patients of all ages and perform EKG services. Hours of operation are 7:00 a.m. through 4:00 p.m. Monday through Friday, excluding holidays and Saturday 7:00 a.m. through 11:00 a.m. Phone: 570-895-4669.

Lehigh Valley Hospital – Pocono Laboratory located at 206 E. Brown Street, East Stroudsburg.

CLIENT SERVICES

Our Client Service representatives can provide you with information regarding:

  • Specimen collection and handling requirements
  • Test results
  • Courier pickups

To reach a Client Service representative, please call 570-476-3369 – option 3.

PROBLEM REFERAL
The staff at Lehigh Valley Hospital – Pocono Laboratory makes every effort to serve our clients accurately and efficiently. If problems arise relating to any aspect of our service, we ask that you notify our Client Service Representative at once so that we may identify and correct the problem. Please call 570-476-3369 – option 3.

TEST ORDERING / REQUISITIONS

Refer to ‘Completing Lehigh Valley Hospital – Pocono Laboratory Requisition’ for specifics on patient demographic information required when any test is ordered and/or specimen submitted for testing.

  • Surgical Pathology Requisition: This form (#2199 LB012) must be used when submitting tissue samples or to the laboratory.

LABORATORY REPORTS

  • Office Fax – Reports will print on a fax located in your office at a scheduled time. Reports may also be requested at other than scheduled times by phoning Client Services at 570-476-3369 – option 3.
  • Telephone – Used when “Call Results” is specified on test requisition form, or if test results are determined to be critical values. Results may also be requested by calling Client Services. In all cases, a printed report will follow according to the pre-defined delivery schedule.
  • Courier service – Through scheduled deliveries.
  • First Class mail.
  • Immediate Fax – Used when “Fax Results” is requested, either on the test requisition form or in response to a telephone request.